Kamis, 06 September 2007

Clearing Churned Up Waters

Recently I posted two similar blogs entitled: "Inconvenient Truths about Home Staging". One, which was shorter edited version, was posted on Active Rain while a more complete and comprehensive version was posted here on this site. The post created quite a ruckus with a foundation training company whose website I quoted directly from and linked to, to prove that I was not making an unsubstantiated point. Agitated with what I said, they contacted me with Cease & Desist email and comment. I honored their request and removed all references to them in my posts and all links I had placed on both my blogs to their site.

Obviously, I now know they view my words as direct attack on their program, which was not the point. This staging foundation training organization is/was NOT doing anything that most other training organizations within the staging industry are doing or have done. Heck, for all I know this training organization my offer one of the most compressive and in-expensive training programs available in the industry today.

It is no secret that foundation training programs are a big part of the home staging industry. The point I was making had to do with the industry's foundation training programs as a whole. Being that I am one of the LEAST formally trained stagers in home staging industry (I happen to be self trained) I am in a unique position that allows me to be neutral about training. Staying neutral, yet believing in the benefits of training, I tried to be a trusted resource to those that seek out my advice on foundation training program. To make it easy for those who are interested in home staging training, I have compiled a FREE reference list (in alphabetical order) of 33 different training programs I currently know of here for all to access. (This list is being used. How do I know? Well, for one thing Goggle Analytics lets me know.)

But I digress… the point I was making in the original "Inconvenient Truths" blog was that I see the staging INDUSTRY being partially responsible for the bashing the staging industry got in the report on staging by the National Association of Exclusive Buyers Agents (NAEBA). While I felt much of what the NAEBA said was wrong and a bit sensationalized, I still don't believe it was all wrong. The report got me thinking about the Home Staging Industry... and the collective "who and how" we have been and how there was some truth to what the NAEBA reported.

So with the home staging industry in my sites, I started to re-examine and write what I refereed to as a "Frankenstein" of a problem in our industry... Credentials. I have found at least 34 different foundation staging training programs in North America. I have no idea how good or bad any of these courses are. I can tell you that I have spoken to MANY stagers from all over the USA & Canada... some have raved about their training others were not impressed. I’ve heard all opinions. But, in general I believe people are pretty happy that they received formal training... even if only for the fact that training was a springboard for them in the industry.

However, with no industry "board of staging education" overseeing what is actually being taught... there is no way of knowing how truly good or bad the training these organizations are offering is, or how compressive and complete it is.

Currently how the industry is set up, to be a staging trainer all one needs to do is open their doors.... and say they are a staging training school. Plus, on top of that the fact anyone can easily open up a training school, many of these organizations then offer quick "Accredited Certifications" for their graduates to add to their names in the hopes to legitimize their graduates as "stagers" to the eyes of the consumer, I believe this further compromises the whole industry. Who decides what is good? Who decides what is bad? Who decides what is right? Who decides what is wrong? Who knows!

For the most part the consuming public has no understanding of all this backstory. Historically the consuming public views and relies on credentials as proof of ability. The consuming pubic believes the person who has been "Accredited/Certified" by an organization has gone through a process were they have been trained, tested and PASSED thru a testing process. Even baby sitters can now be certified, but only after being tested. TESTING is TYPICAL and expected in an ACCREDITATION PROCESS. As the staging industry stands today, what it takes to be a stager is more about credentials and less about the combination of talent, experience, & education. So much emphasis is being placed on Accrediting Credentials.

I am not the first to broach this topic, for it has been in the industry's conversation and has been a point contention for awhile.

I believe the industry's allowance of and reliance on unregulated certification and accreditation can exposes the consumer to less then good and qualified staging. I believe it can and will ultimately dilute what staging can make available. With no regulation on training, training schools, curriculum, testing, or certification this will a problem that will continue to get bigger. Having no standards will ultimately mean there will be consumers that use stagers that do substandard work and give organizations ammunition to continue to write negative reports on staging as the NAEBA did.

In my opinion, because of the way the home staging industry is, the consumer is currently becoming more and more venerable and exposed to substandard staging... and because this is so our industry will ultimately loose face and legitimacy.

THIS IS ONE OF MY TRUTHS in Inconvenient Truths about Home Staging.

Stage It Forward...
Me

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